At Ddvival, safeguarding your personal information and respecting your privacy are of utmost importance. We are committed to ensuring that your data is secure and used solely for your benefit.
USE OF INFORMATION
We value and respect your privacy and confidentiality. We collect information only when you knowingly provide it to us, such as when subscribing to our newsletter or making a purchase. The information collected is exclusively used for processing orders and informing you of special offers via email. We will not sell, share, or rent your personal information with any other companies or third parties without your explicit authorization.
SECURITY
The security of your personal information is a top priority for us. Sensitive information, such as credit card numbers, entered on our order forms is encrypted using Secure Socket Layer (SSL) technology.
We adhere to industry standards to protect personal information both during transmission and once it is received. While no method of electronic transmission or storage is entirely secure, we employ commercially acceptable measures to safeguard your personal information. However, we cannot guarantee absolute security.
If you have any questions or concerns about security on our website, please contact us via phone or email.
REGISTRATION
To process orders placed on our website, you must complete the registration form. This requires providing contact information, including your name, email address, telephone number, and street address. This information is used to offer services like automated order status updates via email.
ORDERING
Information collected during the registration process is used primarily for order processing. During this process, you will need to provide financial information such as your credit card number and expiration date. This financial information is used for billing purposes and order fulfillment. If there are issues processing your order, we will use your contact information to reach out to you. To process your credit card information properly, your personal and financial details must be shared with the merchant bank for authorization and approval. This process is protected by enhanced security systems, detailed further in the Security section. We do not share your personal and financial information with any third parties.
DATA DELETION INSTRUCTIONS
Ddvival fully protects your privacy and respects your rights regarding personal data. If you wish to delete your contact information from your Ddvival account (e.g., shipping addresses), please log in to your account and select [My Address Book]. To delete other data provided to Ddvival, please contact our customer service team at support@ddvival.com.
We are dedicated to maintaining the trust and satisfaction of our customers by implementing rigorous privacy and security measures to protect your personal information at all times.